All orders will be despached with 14 days of receipt of payment to allow for custom dyeing.
A tracking number will be sent to the buyer.
Gifts can be shipped directly to the giftee’s address.
The buyer is responsible for all shipping costs.
No responsibility will be accepted for any goods lost or damaged in transit - these will be covered by the parcel insurance.
South African customers:
All parcels are sent with Fastway Couriers or by Speed Services counter-to-counter priority mail, although a different method will be considered at the buyer's request.
For customers in all other countries:
All parcels are sent by registered airmail.
Although no refunds will be made, any item that is in it's original condition and is returned within 1 week of purchase may be exchanged, subject to a 10% handling fee.
All shipping costs pertaining to an exchange will be for the buyer's account.